Shipping Policy
Thank you for supporting Kanvas of Light — Painting with Purpose. Each piece is thoughtfully created, packaged, and prepared with care.
Processing Time
All orders are processed within 3–7 business days (excluding weekends and holidays). Since our pieces are handmade, please allow time for your item to be carefully prepared before shipment.
**During new collection launches, holidays, or high-volume seasons, processing times may be slightly extended.
Shipping Time
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated delivery times:
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Standard Shipping: 3–7 business days after processing
Please note that delivery times may vary due to carrier delays, weather, holidays, or circumstances outside of our control.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Kanvas of Light is not responsible for packages delivered to an incorrect address provided at checkout.
If you notice an error, please contact us as soon as possible at customercare@kanvasoflight.com.
Lost or Delayed Packages
Once your package has been handed over to the shipping carrier, Kanvas of Light is not responsible for lost, stolen, or delayed packages. If an issue occurs, please contact the carrier using your tracking information. We will do our best to assist where we can.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the item and packaging.
Questions
For any shipping questions, please contact us at: customercare@kanvasoflight.com
Thank you for allowing Kanvas of Light to bring a little more light, faith, and creativity into your everyday life.